In case of an emergency, call 911 to dispatch an ambulance
Appointment Scheduling
We encourage you to make your appointments as far in advance as possible. We recognize the importance of your time and will make every effort to meet your scheduled appointment. We ask your understanding when medical emergencies may occasionally cause us to delay or reschedule your appointment.
You may not email us to request appointments. Please be aware that this is not a secure form of communication and private medical information should not be shared. Please contact us to make an appointment either by phone (920-886-9380) or submit a request for an appointment here.
Cancellations
If you cannot keep a scheduled appointment, please notify us at least 24 hours in advance. If you must cancel your appointment due to last-minute unforeseen circumstances, please let us know immediately.
Office Hours
The Heart and Vascular Institute of Wisconsin’s main office is open from 8:00 a.m. to 5:00 p.m. Mondays through Thursdays and 8:00 a.m. to 4 p.m. on Fridays. Our telephone number is (920) 886-9380. We are available to take calls directly at this number during regular business hours.
Holidays We Are Closed
January 1 – New Years Day
Last Monday in May – Memorial Day
July 4 – Independence Day
First Monday in September – Labor Day
Last Thursday in November – Thanksgiving
Friday after Thanksgiving
December 25 – Christmas Day
On occasion, the office may be closed for staff training or other reasons.
Telephone Calls
Our switchboard operator will direct your call to the appropriate person during our regular office hours. Please be prepared to tell the operator which person or department you wish to speak with and the nature of your call so that it will be properly directed.
If your call is prompted by pain, acute discomfort, or feel the situation warrants an immediate response, please give the operator-specific details so we can respond accordingly. If your call is not an emergency, the operator may forward you to the voice mail of the appropriate person. When leaving a message, please spell your name and give your phone number. Please be aware that our physicians are generally not available by phone. If you have a medical question, you will be directed to our nursing staff.
After Hours, Weekends, and Holidays
We request that you make your calls for appointments or other routine business during regular business hours. If you are experiencing symptoms and need emergency care, call 911 immediately. Otherwise, you can contact our after-hours answering service and they will relay your message to the proper staff members by 10 a.m. the following business day.